DuJobs is a registered DBA of One Family Media Group, LLC. © 2025 One Family Media Group, LLC. All rights reserved.
Frequently Asked Questions (FAQ) DuJobs – Work Your Way. DuJobs Your Way.
GENERAL QUESTIONS
Q: What is DuJobs?
A: DuJobs is a U.S. Navy veteran–founded freelance marketplace built to empower freelancers and clients. Freelancers keep more of their earnings, and clients get access to affordable, high-quality talent — all in a safe, transparent platform.
Q: Is DuJobs available worldwide?
A: Yes! DuJobs is a global platform — freelancers and clients from around the world are welcome to join.
Q: How is DuJobs different from other platforms like Fiverr or Upwork?
A: DuJobs gives freelancers more control over their income by offering lower platform fees and more freedom. Plus, we allow both freelancers to post Gigs and clients to post projects, opening up two-way matching and bidding.
FOR FREELANCERS
Q: How do I start as a freelancer on DuJobs?
A: Sign up for free, create a compelling profile, and list your services (Gigs). You can also browse client-posted projects and submit bids.
Q: How do I get paid?
A: Payments are processed securely through our platform once your client approves the delivery. You’ll be able to withdraw funds via supported methods.
Q: Can I bid on jobs posted by clients?
A: Yes! DuJobs allows freelancers to both sell services as Gigs and bid on jobs posted by clients. This opens up more earning opportunities.
FOR CLIENTS
Q: How do I hire a freelancer?
A: You can browse pre-made Gigs or post a custom project to let freelancers bid. Once you find the right fit, place an order and start working together.
Q: Can I post a project for bidding?
A: Absolutely. DuJobs lets clients post detailed project requests that freelancers can review and respond to with custom proposals.
Q: How are payments handled?
A: Clients pre-fund jobs securely through DuJobs. Funds are only released to the freelancer after work is approved.
TRUST & SAFETY
Q: What measures does DuJobs take to ensure safety and fairness?
A: DuJobs is committed to Honor, Courage, and Commitment, and we actively monitor for fraud, abuse, and unsafe behavior. Users are expected to conduct themselves professionally.
Q: Can I work with someone off-platform?
A: While DuJobs does not restrict users from working outside our platform, we do not take responsibility for any transactions, disputes, or safety issues that occur off-platform.
Q: Who do I contact if I have a concern or complaint?
A: Please reach out to us via our Contact Page. Our support team is available 24/7 to assist with trust, safety, or general concerns.
ACCOUNT & SUPPORT
Q: How do I delete or deactivate my account?
A: You can request account deactivation by contacting our support team directly via the Contact Page.
Q: I forgot my password — what should I do?
A: Use the “Forgot Password” link on the login page to reset your credentials securely.
Q: Is there a mobile app for DuJobs?
A: (Optional placeholder) Coming soon! We're working on a full-featured app to make freelancing on the go even easier.
Still have questions? We're here for you — always. Contact us anytime via our Contact Page.